Frequently Asked Questions - Help

Yes — we ship worldwide! Below is a list of countries we currently serve:

Australia, Belgium, Canada, Denmark, Finland, France, Estonia, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Peru, Romania, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Taiwan, Ukraine, UAE, UK, USA, Vietnam

If your country isn’t listed, please reach out to us to check availability.

We accept all major payment options, including:

• Visa, Mastercard, American Express
• Apple Pay, Google Pay, Meta Pay
• Shop Pay

All transactions are protected with 256-bit SSL encryption to keep your information safe and secure.

Yes — we offer free standard shipping on all international orders. No minimum required.

Our typical delivery times:

• USA, UK, EU: 7–14 business days
• Rest of the world: 10–20 business days

Shipping times may vary slightly during high-demand periods. You'll receive tracking info as soon as your order ships. Learn more about Delivery & Return

We work with trusted global carriers to ensure fast and reliable delivery:

USPS – UPS – DHL – FedEx

Orders can be canceled within 30 minutes of placing them. After 30 minutes of purchase, your orders will be processed.

Please note that once your order is placed, we cannot change the delivery address for security reasons. If we haven’t processed your order, please contact us, and we can cancel it so you can place a new order with the correct address. 

As soon as your order ships, you’ll get an email with a tracking number and a direct link to track your shipment.

If your order contains multiple items, they may ship separately — each with its own tracking number. You can track your order here.

Once you've added your items to the cart, click “Checkout” and follow the on-screen steps.

It’s quick, secure, and mobile-friendly.

During checkout:

1. Go to the Information step.
2. Enter your code in the “Gift card or discount code” box.
3. Click Apply to see the updated price.

Have a gift card? Awesome.

• Enter the unique code at checkout — not case-sensitive.
• Gift cards can be used across multiple purchases until the balance runs out.
• Can be applied toward product costs, taxes, and shipping.
• No expiration. No extra fees.

Yes. We use SSL encryption to protect your personal data throughout the checkout process.

For more details, see our Privacy Policy.

Yes — our site uses cookies to enhance your browsing and shopping experience.

Cookies help us remember what’s in your cart, save your preferences, and optimize performance.

Read more in our Cookie Policy.